As a Content Test Specialist, you will:
- Set up and maintain digital content records using internal Amazon systems
- Download, install, and test Amazon’s digital content to ensure it meets Amazon’s high-quality bar and adheres to Amazon’s merchandising policies
- Conduct extensive tests on the digital content and provide accurate reports with unambiguous steps to reproduce the issues reported.
- Work with the account management team to address content issues as required
- Communicate and Partner with different teams (both internal and external) to address the issues reported and drive them to closure
- Maintain detailed and accurate progress records to enable aggregate performance and issue tracking
- Identify and champion process improvement ideas and systems enhancements that could increase the productivity or quality of our content operations
- Above all, play a vital role in helping us meet our selection expansion goals while protecting our high-quality customer experience
Basic Qualifications
- Bachelor’s degree
- 1+ years quality assurance testing in a technology industry or equivalent
- Fluent in French, with understanding of French-Canadian nuances.
Preferred Qualifications
- Programming experience in debugging issues and identifying the areas where bug lies
- A passion for computers, eCommerce, the Internet, digital content, and the mobile market segment
- An ability to identify, communicate, and champion process improvement opportunities that will benefit the entire content operations team
- Street smarts; willingness to roll up the sleeves and do whatever is necessary to meet team goals
- An ability to identify, communicate, and champion process improvement opportunities that will benefit the entire content operations team
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
Contact: lauriegerson@gmail.com